Section 01
Overview
Tree IQ (“we,” “us,” or “our”) operates the website at treeiq.com. This page explains our privacy practices and the terms under which you may use our website.
Our data collection is intentionally minimal. The only personal information we collect is what you voluntarily submit through our contact form at treeiq.com/contact/. We do not run advertising networks, sell data, or collect data from visitors who do not submit the form.
By using this website or submitting our contact form, you agree to the practices described in this document. If you do not agree, please refrain from submitting the form.
Section 02
What We Collect
The contact form collects the following fields when you choose to submit it:
| Field | Required | Why We Collect It |
|---|---|---|
| First & Last Name | Required | To address you personally in our response |
| Email Address | Required | To reply to your inquiry |
| Message | Required | To understand your project or question |
We do not collect payment information, physical address, phone number, or any other personal data through this website.
Automatic Technical Data
Like most websites, our web server may log basic technical information when you visit — including your IP address, browser type, and pages requested. This data is used solely for server security and performance monitoring and is not linked to your identity.
Section 03
How We Use Your Information
The information you submit through our contact form is used exclusively to:
- Respond to your specific inquiry or message
- Follow up regarding your project or interest in TreeIQ’s services
- Maintain a record of our correspondence with you
We do not use your submission to add you to a marketing list or automated email sequence without your explicit consent.
Section 04
Sharing Your Information
Tree IQ does not sell, rent, or trade your personal information. We do not share your contact form data with third-party advertisers or data brokers.
Internal Routing
Your inquiry may be shared internally with relevant members of the Tree IQ team to ensure it reaches the right person for a response.
Service Providers
We use third-party tools to operate this website which may process limited technical data on our behalf. These providers are not permitted to use your data for their own purposes.
Legal Requirements
We may disclose information if required by law or in response to a valid legal request from a government authority.
Section 05
Cookies & Tracking
Our website may use essential cookies to support basic site functionality such as session management. We do not use third-party advertising cookies or cross-site tracking cookies.
If analytics cookies are used, they are limited to aggregate, anonymized data and are not tied to your personal identity.
You may disable cookies through your browser settings at any time without affecting your ability to view content.
Section 06
Security & Retention
Our website is served over HTTPS. Form submissions are transmitted via encrypted connections. We take reasonable precautions to protect your information from unauthorized access.
Retention
Contact form submissions are retained for as long as necessary to respond to and manage your inquiry — typically no longer than 2 years unless an ongoing business relationship is established. You may request deletion at any time by emailing info@treeiq.com.
Section 07
Your Rights
Because we collect only what you voluntarily submit, your rights are straightforward:
- Access — request a copy of any personal data we hold from your submission
- Correction — ask us to correct inaccurate information
- Deletion — ask us to delete your submission from our records
- Opt-out — ask us to stop any follow-up communications at any time
To exercise any of these rights, email info@treeiq.com. We will respond within 30 days.
California Residents (CCPA)
If you are a California resident, you have the right to know what personal information we have collected, to request its deletion, and to opt out of any sale. We do not sell personal information. Contact info@treeiq.com to submit a request.
Section 08
Terms of Use
Acceptance
By accessing treeiq.com, you confirm that you are at least 18 years of age and agree to these terms. If you are accessing the site on behalf of a company, you represent that you have authority to bind that entity.
Permitted Use
You may browse this website for informational purposes and submit the contact form to inquire about TreeIQ’s services. You agree not to:
- Use automated tools to scrape, crawl, or extract content from this website
- Submit false, misleading, or malicious content through the contact form
- Attempt to gain unauthorized access to any part of the site or its infrastructure
- Use the site in any way that violates applicable laws or regulations
Intellectual Property
All content on treeiq.com — including text, graphics, logos, imagery, and data visualizations — is the property of TreeIQ and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any site content without prior written consent.
Accuracy of Information
Content on this website is provided for general informational purposes only. Any property assessments, canopy analyses, or tree care recommendations referenced herein are illustrative only and do not constitute formal arborist reports, legal determinations, or engineering assessments.
Limitation of Liability
To the fullest extent permitted by law, TreeIQ and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on any content herein.
Governing Law
These terms are governed by the laws of the State of Ohio. Any disputes shall be resolved in the state or federal courts of Hamilton County, Ohio.
Changes to These Terms
Tree IQ may update this Privacy Policy and Terms of Use at any time. Changes will be posted on this page with a revised effective date. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Section 09
Contact Us
For privacy requests, questions about these terms, or any related concerns:
Tree IQ — Privacy & Legal
Address: 11260 Chester Road, Suite 425, Cincinnati, OH 45246
Email: info@treeiq.com
Website: treeiq.com
We respond to all privacy-related inquiries within 30 days of receipt.